Privacy Policy

1. Introduction and Legal Basis

This Privacy Policy is based on the EU General Data Protection Regulation (GDPR) and applies to all personal data collected, processed, and stored by DATAPULSEBE INC ("we") through our official website (datapulsebe.com) from EU users. We are committed to strictly complying with the GDPR and ensuring that your personal information is processed lawfully and securely.

2. Types of Personal Data Collected

When you use our website and services, we may collect the following personal data:

Basic Identification Information: Name, email address (e.g., [email protected]), phone number, company name, and position;

Business Data: Order details, product requirements, design specifications, fabric preferences, sizing data, and other information related to garment production;

Website Usage Data: IP address, browser type, access time, page views, and cookie data (see Section 7 for details);

Other Information: Information you actively provide through contact forms, emails, or other communication channels.

3. Lawful Basis for Data Processing

We process your personal data only on the lawful basis set out in Article 6 of the GDPR:

Performance of Contract: Processing data to process your order, provide production services, and fulfill contractual obligations;

User Consent: Processing data for marketing, personalized recommendations, and the use of non-essential cookies with your explicit consent;

Legal Obligation: Processing data to comply with relevant EU and Member State laws and regulations (such as tax and business record-keeping requirements);

Legitimate Interest: Processing data to improve website functionality, ensure transaction security, and prevent fraud, without prejudice to your fundamental rights.

4. Purpose of Data Use

The collected personal data will be used for the following purposes:

Processing and fulfilling clothing production orders and after-sales service;

Providing product consultation, technical support, and personalized service solutions;

Optimizing website performance and user experience;

Sending business updates, industry news, and promotional information (with your explicit consent);

Complying with legal requirements and protecting the legitimate rights and interests of both parties.

5. Data Retention Period

We retain personal data on a "minimum necessary" basis:

Order and transaction data: Retained for 7 years after the completion of the contract (in accordance with statutory retention periods for business records);

Customer relationship data: Retained for the duration of the business relationship and for 2 years after termination, unless you request earlier deletion;

Website usage data: Retained for 1 year, unless required by law;

Legal data: Retained for the period required by applicable law.

After the expiration of the retention period, we will anonymize or permanently delete the data.

6. Data Subject Rights

Under the GDPR, you have the following rights:

Right to be informed: Request details about how we process your personal data;

Right to access: Obtain a copy of the personal data we hold about you;

Right to rectification: Request rectification of inaccurate or incomplete data;

Right to erasure: Request erasure of data where it is no longer necessary, you have withdrawn your consent, or the processing is unlawful;

Right to restriction of processing: Request restriction of processing in certain circumstances;

Right to data portability: Request receipt of your personal data in a structured format and transmission to another controller;

Right to object: You have the right to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

7. Cookie Policy

Our website uses cookies to optimize your browsing experience:

Necessary cookies: enable basic website functionality (such as the order process) and require your consent;

Functional cookies: remember your preferences (such as language selection) and require your consent;

Analytical cookies: collect statistics about website usage to improve our services and require your consent.

You can manage your preferences through the "Cookie Settings" section at the bottom of the website, or disable non-essential cookies through your browser settings. Cookie data is processed based on Article 6a (consent) and f (legitimate interest) of the GDPR.

8. Data Security and Cross-Border Transfers

We implement the following security measures to protect your data:

Encryption technology to protect data transmission and storage;

Access control and regular security audits;

Employee data protection training and confidentiality agreements.

If your personal data is transferred outside the EU, we will ensure compliance through:

Relying on an adequacy decision from the EU Commission for each country/region;

Using EU Standard Contractual Clauses (SCCs) to enter into agreements with third-party service providers.

9. Third-Party Data Sharing

We share data with the following third parties only when necessary:

Logistics providers (for order fulfillment);

Payment processors (for transaction processing);

Legal service providers (for compliance and dispute resolution).

All third parties are required to comply with GDPR requirements and sign data processing agreements.

10. Policy Updates and Complaint Mechanism

This policy may be updated as regulations change. Significant changes will be notified to you via website announcements. The updated policy will be effective from the date of publication.

If you believe that any data processing activities violate the GDPR, you may file a complaint with the data protection authorities of an EU member state or your own country.

11. Contact Information

For any questions or suggestions, please contact us at:

Email: [email protected]

Website: datapulsebe.com